No improvements needed. Very smooth rental. The counter person was extremely helpful.Corey N.
Trailer Rental & Towing in Edmonton, AB at Yellowhead Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Edmonton, AB T5S2S7
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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It was a great experienceAbbey A.
Glenda Perry was excellent in helping me with the online truck pick up and also return. The online experience left a lot to be disired!John T.
Nice staffronaldo O.
it would help to make sure tank was full. I only had less than a 1/4 tank of gas that barely got me to my house.....having a full tank at start would also help in filling at end instead of trying to guess where 1/4 tank was. I was also told that for a 2 day rental the daily would be more but it included free KM's, instead I was charged 2 days plus KM's. Maybe worked out to same. ThanksGeoff B.
Thank YouJoseph E.
I picked up trailer and found lights burned out .after waiting for an hour i was told no one could help me out.I took trailer home and changed lights my self.I only needed trailer for 1 day and was told if i dropped it off early i would get a credit .I returned the trailer 24 hours after i picked it up but was still charged for 4 days.Harvey V.
The truck had not been checked over. Within 2 hours I had to add 2 liters of oil. The person at Yellowhead told me there was an appliance dolly, there was not. I had to go to 3 different locations to get the truck and equipment I needed.Lillian M.
Basically nothing. Everything was perfect as promised.Terry G.
Always a pleasure doing business with the lovely ladies at Yellowhead Storage, Glenda continues to go beyond to make sure I'm happy best customer service!Carla G.
I spent an hour and 15 minutes on your website trying to register a simple move the process was far too complex and there was many wild goose chases and dead ends there must be an easier way to get the information that people need without having them fill out all the forms you should sit down with someone beside them while they try and register a move on the internet don't help them see how long it takes them to get it done I'm sure you'll notice many stumbling places that could be easily correctedRobert G.
1. Location is quite tight for dropping off trailer 2. I have problem opening and closing the sliding door 3. The trailer is too heavy for unloading after office hour with one person. A mechanical system should be installed with this unitDavis L.
Very helpful thank you!Kala W.
Worst experience ever, picked up on Wednesday at 15:45 and dropped off at 23:30 on Friday and they charged me for 4 days... Called the location and they said there was nothing they could do for me... Poor customer service...Jeremy P.
They tried to tell me i was at the wrong location as they had no drop off inbound. I would have to pay extra! I produced my paper work to prove them wrong. That wasted 45min of my day while they played on the computer.Darren W.
Customer service poor the truck was full of snow i had to clean rhe truck and box it looked like they didn't careleo P.
very good serviceshaniss E.
In stony plain my credit card kept falling out of the insert on the machine. Resulting in my cards being denied. Causing great hassle in payment. For returning The address states n.w. Edmonton. I think the address should say Acheson. As we got lost returning the uhaul. Driving around Edmonton until I called and the guy was helpful in informing us where they are ACTUALLY located. with all the driving around to find this place I ended up having to pay 42$ in gasoline. Bc no gas station nearby. Shelly in tomahawk is amazing. As she took it upon herself to find me the closest van and had everything arranged for me. Thank You Shelly. As I originally wanted to pick up in tomahawk. But no trucks available. No trucks available in drayton or entwistle So was a hassle to have to pick up in stony plain. Not impressed with uhaul as a company and hopefully don't have to use them againkandas V.
Please educate employees better. I had wrong size ball on hitch. Employee first sold me the proper ball but couldn't help me change it. Employee did all he could do to accommodate this but didn't tell me I could buy hitch from Uhaul. Many hours were wasted figuring this out. Had to drive into Edmonton to find Uhaul dealer, bought a hitch, only to return to original dealer to see he had one for sale. Original location was hard to find. Uhaul trailer had loose wiring and 1 light would not work.Dyan H.
I had nothing but light problems from the start to no fault of Shannon i spent over 7hrs of my rental time repairing lights so as i would be road worthy and safeIan P.
Staff weren't sure how to hook up the trailer so they called their boss/owner Joe. Joe put the trailer on. The trailer fell off just a few minutes down the road. Price was great but not the best experience.Joel H.
Wiring needs to be in working condition.Tim G.
After booking a truck one week in advance, it was cancelled the day before pick up was supposed to occur. We had received a confirmation email already indicating the pickup time. This put us in a real bind for moving as we had one day to move. No other options or ideas to help were provided to us. Pretty disappointing service!KERRY F.
What a horrible company. We were overcharged due to a screwup on uhauls end, it took longer than normal to pick up the truck and we had to go farther than what was promised to us originally. We were to be guaranteed a call back to discuss this !matter and no one called back. Totally disappointed!!!CLARENCE H.
I had a very bad experience dealing with the branch at 12804 50 St NW, Edmonton, AB T5A 4H3, very very bad eperience will not visit or advice any body to go there very bad customer service very bad advice ...OH MY GODAiman A.