Clerk had issues with both check in and out, truck had an errors with the gass lid sensor and truck was dirty
Chris T
7 Days Convenance
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Edmonton, AB T5W4V8
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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My booked time of puck up was before the shop opened. Then the booking was changed to the time the shop was to open. The shop opened a half hour late. The uhaul staff in the phone were excellent.
Timothy SEquipment/truck was clean, and the pick up location was nice / friendly, but the transmission was completely shot. What could've been a smoother / faster move was extended time-wise as it was very difficult to get the truck to operate properly on the first type every time (when starting it up, driving in general, parking & doing a few point turn to par properly was the worse part and took multiple attempts and patience to get it to work right).
Jenaya HU Haul vehicle was dirty with nearly empty tank. Customer service provided by the owner to upon receipt of the unit, and later I noted that I was over charged for equipment that was not provided, then double charged for the same equipment upon return. The staff member upon returning the unit was pleasant, but did not know how to reimburse for the overcharges, and had no clear directions for next steps. I had to ask for a phone number and availability of the owner, whom is not readily available to answer customer concerns. I will be required to follow up via phone call and attempt to remedy this. Overall poor experience.
Emily LMy rental was changed from a location that was close and convenient, to a location that was in the next city over. And the location sold drug paraphernalia, I will not return.
Leo K