I was given a truck that hardly started. Horrible experience. My suggestion is more maintenance on your trucks
Cheyanne L
Thousand Spices North
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Edmonton, AB T5Y3E5
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Customer Reviews
- 2.0 Average Customer Rating
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The agent accidentally checked in and checked out this reservation. So this reservation really not happen. And it took me another 45 minutes to get a new reservation instantly via phone. And I also charged with coverage with the second reservation without asking me, which I planned not to get like I put online on the first.
Alvin TThe agent made me book my reservation twice because he accidentally checked in and checked out instantly my original reservation. And I got charged with that. It took me additional 45 minutes to get new reservation again to get the truck. I got late with my appointment because of that.
alvin tGreat service! The agent was extremely helpful! My reservation had got changed to a 10PM pickup without me noticing. Despite showing up much earlier than anticipated they were able to accommodate me and updated my reservation on my behalf. The drop-off process went much quicker than anticipated.
Kelly PThe staff in the Thousand Spices North were not knowledgeable on how to use the U Haul system. They had to call someone to walk them through the computer program.
Cindy P