The vehicle ran well, no problems with it at all. The limk/app for recording the mileage, fuel, license, vehicle number, and any problems with the condition of the van was not working; or I couldn't get it to work. and because I was so busy, it took days until I managed to have a chat on your website to record my findings. The vehicle cab was quite dirty; and smelled of dog. There was damage to the front right fender; and a losse cable in the cargo space. I took pictures and passed it on through the chat. The day of the return was pouring rain, though I'm sure I returned the vehicle cleaner than when I picked it up. The staff at DHD nwere freindly enough, though it's not the survice I have rec'd at actual U-Haul branded outlets. The location was not easy to find, no visible signage. All said, I was very satisfied with the vehicle, just not so much with the pick up location and definitely not with the app/link.
Derrick L
DHD Motors Corp
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Edmonton, AB T6E0C5
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Customer Reviews
- 4.0 Average Customer Rating
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Everything perfect Thank You
Ana-Maria RThe parking lot was messy and confusing. There was no specific place for dropping off the truck.
Reza MThis location did great. However, the prior location was terrible as no one was present ti help with the check in. luckily DHD was present to help.
Brenton CFirstly when I arrived to DHD motors for my 10am reservation appointment I had to wait an additional 10 minutes for the guy who does uhaul to set me up. The truck is super loud. The exhaust smells so bad too. I have rented a few uhauls and this one by far is the worst. It sounds like the catalytic converter was removed and it was straight piped. The looks I got while accelerating was embarrassing. This vehicle needs to be looked at.
Shirley H