The people here completely screwed up my u haul reservation I had made and charged me $250 extra. I marked altamont as the drop location and they gave me a uhaul that was an in town rotation WITHOUT letting me know. Absolutely terrible experience definitely not doing it again.
PATRICIA K
Effingham Motel
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Effingham, IL 62401
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Horrible customer service. Even called a name by the owner.
SHANE HMake sure the trucks are clean. And dry inside the cab
Kevin LApparently there are no dedicated U-Haul dealers in the Effingham, IL area. They're motels or towing services. I was re-directed for a pick-up location because the woman who owned the place where I was supposed to pick up the trailer closed for several weeks for maternity. When I arrived at the second place, the office was closed. I called the number on the door and the guy answered and said he could walk me through it over the phone. Meanwhile a tenant in the motel was looking to hook up a drug deal. So l hooked up the trailer myself. Good thing I didn't need a 6x12 trailer, I wouldn't have been able to lift it up myself.
Tom CVery friendly and accommodating! Equipment was in great shape. I would highly recommend U-Haul!
Dave P