Pretty straight forward at this locationThomas S.
Trailer Rental & Towing in Effingham, IL at Effingham Motel
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Effingham, IL 62401
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Something was wrong with the wiring on the trailer. It shorted out everything in our truck and our truck died. Took trailer back within an hour. Hopefully we get refund.WILLIAM B.
28 miles and 68 dollars--2 hours. wowDAN B.
The lady was very nice. I would recommend them .JAMES A.
Difficult place to return the item. Had to try to back up and turn it in a very small confined area.Robert W.
We're grateful and appreciate being able to use the truck.DANNY H.
We decided after picking up the rental that it would be easier for us to drop off at another location. I called the 1-800 number to see about changing and was told I could not change it. This is an option, for an additional fee of course, that shouldn't be so hard to do, or just not at all.John A.
The employee didn't speak English. She called someone and they went through things on the phone. The woman that didn't speak English gave me the key and never showed me the truck, it didn't have a lock on it for the cargo door. Just not my traditional experience.pamela J.
The truck was clean and easy to access. We requested 60 moving pads, but the location only had 20 available, which were retrieved from a pile in a very dirty old garage filled with leaves, dust, and junk. There was no alert that we were only going to receive 20, which could have given us time to acquire more elsewhere.Karen R.
Awesome, quick and easy, I'll definitely use them again in the future.ANTHONY P.
Parking space at minimum as located in an â€œapartmentâ€/old motel complex. When we returned the u haul my husband had to lift the trailer himself and move it out of the way of the vehicles located in the lot while the owner yelled at him. Ease of online reservation was a plus!Robert L.
The drop off location The Paradise Motel is not even open it is deserted and when u walk in the office there is a phone number to call for help with U-Haul. The second drop off location The Days Inn, the man was very rude and dismissive and told us he could only send a check for our deposit after we were told by the office in Chicago that we could get our deposit back in cash, since we paid cash. The last location the Effingham Motel she was sooooo nice and sooooo helpful and we were able to get our $100.00 backBarbara S.
The lady in effingham was great. The u-haul web site and organization is very bad. Made a reservation 3 weeks before hand and came time to pick it up at another location i was told they do not have it. Called u haul and they told me effingham has it. But when I got there they did not. The lady helped me and worked things out.LAWRENCE B.
It was hard to maneuver into the parking lot with the trailer attached, otherwise excellentNora H.
get more trucks available,i needed a 24 ft,,,all they had was a 15ft, and aa sm trailor,,I couldn't get all my things in those,,now I have to move a second trip,im 70 years old and this moving is hard enough as it is,now I gotta go back and I cant afford another truckCarol H.
Excellent customer service. They drove over 40 miles, one way, just to be sure my 2 26' trucks and transport trailers were conveniently placed for me to pick up. A+++Rick J.
Parking lot is a little tight to turn in, but manageable. The service was very friendly and knowledgeable.William R.
The lady who helped us was very nice and helpful, will rent from this location again!Holli S.
Did not have utility dolly when we got there for our moveKathy R.
They don't speak clear English. It was difficult to understand and they gave the wrong information for drop off. Told me I could drop it off at any Uhaul and assigned a location but when we went to drop it off they didn't accept larger tricks so we had to call Uhaul change drop off time and go to a different location. Plus the radio on the truck didn't work and they didn't tell us that.pam J.
Let the company actually have a U- haul drop off with experienced professionals on the site that will oblige the consumer honestly and not a motel with a U haul sign dangling from the same hook as the motel sign.forever T.
Excellent place. Great Job...jose M.
Clean, friendly, fast. Great customer service. Will definitely use againTamara N.
I had a good experience with this location. There was also a young man that helped us make sure everything was connected properlybeverly L.