Great Service
Yolanda Hall
A-1 Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Elberton, GA 30635
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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Brian was great!
Violet McdanielVery helpful and courteous staff
James ButlerMy phone conversations to start my rental process was great, I couldn't have asked for more. Brian, at A-1 storage couldn't have been more helpful. However, your app for renting and returning the truck was very problemmatic. I couldn't complete the rental process because the app stopped responding. I ended up having to call for assistance. On the return, same problem, I couldn't complete the return process and had to use the alternative method, not knowing how much my final charge was until the next day through an email. Basically, the app process was very aggravating and a non-functional product. It's a good thing I was having a good day with no pressing other schedule to meet, otherwise, I would have cancelled and went elsewhere. Both the rental and return process took way too long, because the app has major problems, and even when it was responding, the latency on responding to my inputs were way long and annoying. I have not gave this input as some sort of "complaint session". I have worked in IT for over 20 years and understand the processes required to make an app work. You have server latency problems and software glitches. This could be a good product, but you're not there yet. I would also note that I was talking about all the problems I had to a friend whom rents vehicles often. His recommendation was that I should have rented from Home Depot, which he claims is cheaper and hassle free. From my business and marketing experience, you are loosing money due the the problems I've noted! Thank you
David WatersN\A
Hope Cooley