The per mile rate is way too high. Will not rent from U-Haul again.
JOSHUA C
Postmart Business Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Elgin, IL 60123
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The man in the store could really use some work in the customer service department. The check out process should have been explained more when receiving the truck to cut down on the time it took to return the truck.
TIMOTHY DThe Scanning and closing out the rental sucked. I would have liked it better if I could have returned to a person.
KEVIN AThe app doesn't work and there are no people around. I wasted 45 minutes getting the truck. I had to call UHaul 4 times that day, including to check the truck in at the end of the day, since the app never checked the truck out. I was charged twice for the use of one 2-wheel dolly. The whole experience was terrible. UHaul has replaced people with apps that don't function properly. I'll go to a local truck rental shop, that has people working there, next time.
Anthony MNot the best customer service at this location and an extremely long process to get the contract set up. It took 40 minutes because the system was so slow.
ERICH S