Website listed this location as open until 6 pm. Pulled in at 5:15 pm and the doors were locked. If I wanted to do the return on line I would have waited until they were closed. Internet was spotty in the parking lot so it took almost 30 mins to complete the return. While we were doing the return someone did come out of the building but quickly went in another door as if they didn't want to help us. We will not be using this location again
Candice R
Premier Party Rental
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ellington, CT 06029
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkEverything went smoothly from pickup to drop-off. The staff was friendly and the whole process was easy and convenient. Would recommend U-Haul in Ellington!
JUBILEE EBooked it , she said call when you get here , I get there call ,, no answer , had to have my daughter call she answered and told her to tell me I have to load the app to get the combo , took me 40 minutes to try the app it failed , my daughter called again she gets the combo, she was purposely not answering my calls,, WTF LAZY PEOPLE
Michael RBlake was excellent. Everything went very smoothly. Five 🌟's for sure.
Michael CNo interaction with personnel dropped off when closed
Rebecca R