Winch holding strp on left front tire worked loose during transit. Noted to attendant when I turned in the transport.
GERALD P
Englewood Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Englewood, FL 34224
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The app did not allow me to upload a photo of the mileage and fuel. I called and spoke with a customer service rep who noted the difficulty on the return of the truck. I noted the following day that the reservation was still active and that it appeared the truck still had not been returned, per online account. I called customer service again and it was a very unpleasant experience. The customer service representative did not give me her name, she responded to all my questions with curt answers, and I had to ask her if the call was done. It was one of the most unhelpful conversations I've ever had with a customer service person. I got the impression that she did not want to talk to me and my concerns were not important. I remained concerned about the reservation until I received the receipt. The experience tarnished my opinion of U-Haul and I'm not sure I'll use the service again. I just don't want to be treated that way for merely ensuring the reservation was complete. It was the U-Haul app that was not working properly and I followed all instructions.
MICHAEL STruck was clean and ready to go! Easy check in and the truck ran very well. Drove it 1500 miles no issues!
David HProvide a return receipt for customers upon request
michael kI. Can’t remember the name of the manager at the north port Florida corporate office, but he was so helpful, professional and went above and beyond to help us! This is my go to place from now on! Thank you for everything
Ed C