Here is my receipt for what i paid to fill up the gas on my rental. I made exactly the same trip yesterday and the cost of gas used for the roundtrip 20 mile trip was $9. By filling up the tank i overpaid by $76. Please credit me that amount. I should remind you that New Jersey does not allow you to legally pump your own gas making it impossible to ask an attendant to just add a few dollars then stop and look at the gauge with the car turned off. I do hope you understand but please call or text with any questions .Thank you,
noel b
BurgundyS
(U-Haul Neighborhood Dealer)
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How U-Haul Reviews Workit was not my understanding that my responsibilty was to return vehicle with only the amount of gas used which is difficult in NJ since it is illegal to pump your own gas. Eventually I paid $85 to fill up when i only should have paid $9. Since all rental carriers i know of ask you to fillup the tank maybe you should switch to this program.since it would be much easier for everyone I think. Please refund my $76 overpay for gas. Thank you, .
noel bMy only issue was that I did not receive the dolly that I requested and paid for making it difficult for me to do what I needed to do with this rental. If possible please refund the dolly return.
Jefry RWhen I went to pick up this time there was no lockbox access. I had to bike 3 stories down the parking lot back to the store, then back up the rooftop to check if they had the key. I did this 3 timed before I got an agent to give me access to my keys. That made 2 hrs later than expected and I could not book 24 hr truck so now I have to order a new truck spend more money , fees and gas. Horrible.
BEAU LHave the correct pass code on hand for the locks. When I went to pick up the truck the pass code that was given to me was incorrect and we wasted a hour. And the lady of the location we rented from didn't speak English so she was no help
Darryl M