1) It was difficult to determine where to return the Uhaul. There was only a single small U-haul Rental sign located on the very edge of the property making it appear as though it was on the adjacent property. 2) The parking lot was so small that two U-hauls would fill it up. 3) I inquired about returning the U-haul truck to the single employee inside. He says, “Make sure you have the correct mileage and fuel or I will rape you.” I stood in silence surprised by his comment even if it was meant in some form of jest. But then he doubled down saying, “I am not joking. No fucks given. I will fuckin rape you if you don’t have the correct mileage and fuel in the tank.” I am not intimidated easily, plus my brother who is even larger than myself was waiting for me outside. I simply clarified where to park, parked, gave him the keys and then called U-haul customer service. Another person would probably be putting forth a lawsuit if this happened to them.
BENJAMIN S
Bay City Appliances
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Erie, PA 16503
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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I had a 10:00 pickup time, no one showed up until 10:20. I stood outside in the cold waiting for someone to show up.
Patrick BParking the size truck I had was difficult. The gentleman that greeted me was very nice, but the person who needed to check me in was not there. So I hope it was recorded/time stamped correctly.
CHERIE BNo room period and no help.
JAMES TIt was okay but the truck died on us twice and we had to jump it. Should just maintenance the truck.
Danielle R