Cheers.
JODI H
Estes Park Mountain Shop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Estes Park, CO 80517
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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We had UHaul install the wiring and the hitch on our Subaru-because we wanted everything: Trucks, Trailers, Pods, Etc. to come from one source. After the installion we rented a 5 x 7 trailer. They hooked it up for us and we were on our way to Atlanta.. However, at a stoplight in Cullman Alabama, The car started wheezing and then died. The police came and had it towed to a parking lot. From there, we had it towed to a mechanics place of business. We were really stuck, so we rented a hotel room and called up a friend from Atlanta to pick us up in his truck and tow the trailer to his house the next day. His truck worked fine with the trailers wiring. However, the repair shop called us and said there was a problem with the Subaru's wiring- as soon as they disconnected it from the trailer, the Subaru ran fine. The mechanic called and said the Subaru was mis wired and causing problems with the Subaru's computer system. Long story short, we had to leave our stuff in my friend's basement (it was going to Asheville, NC). Now, we are out motel costs, mechanics costs, and will have to rent a new trailer to get our load to Asheville. We had towing insurance with AARP, so we had to wait to see if it went through, so we could determine what financial liability U-Haul would have-It took them a while to process this. The morning after we got the news that they would indeed pay for the towing, I called U-Haul about a week later, we got an e-mail from the U-Haul gentleman who installed the wiring. He told us no one had ever heard of such a problem, and anyway, we had waited so long, he was going to give us anything. He never even tried to contact the garage to talk to the mechanic. There is an old story in business school- "If yourPa service pleases someone, he or she may tell a friend. If it displeases them, they will tell everyone they know-for years!
MICHAEL SVery helpful and friendly staff
KENNETH G1. This location would not provide a printed out copy of my contract. They would only email it to me. 2. This location would not hook up the rental trailer to my vehicle until I insisted. They said that they leave that to the customer to do.
ROBERT BTook 30 minutes to enter info and get truck. Employee didn't know anything about rates for over mileage. Truck hadn't been swept out.
WILLIAM R