Actually check the equipment in when it's returned and not 4 days later
Ashley R
Eustis Food Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Eustis, FL 32726
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- 3.5 Average Customer Rating
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How U-Haul Reviews WorkInstead of having to call UHaul from the store's phone, it would have been nice to have that all pre-arranged. Also, make sure that the equipment pre-ordered is included. We included a furniture dolly and 12 blankets in the reservation, but none of that was in the truck.
Ann GDropped off in the evening. Location was a “convenience” store. Drop off area was small, unlit and impossible to park a 20’ truck. I felt silly taking pictures of a vehicle in complete darkness. Took awhile to drop off the keys because the building was recently painted and the drop box was covered. Couple of random vehicles loitering in the drop off area. Easily the worst I’ve experienced.
ROLAND HDon’t make me return it 15 miles out of my way and drive past 3 other dealers and then charge me for 4 extra miles
JOHN JFirst issue the clerk working wasn’t trained on how to process the check out so while he drank coffee I had to wait for someone to get on the phone to assist. Very unprofessional. Them there parking lot was under construction and the trucks were in a tight spot due to materials all over the parking lot . Definitely won’t be going back
JOSHUA W