Proprietor first refused drop-off of a trailer, which wasn't originally scheduled for that day, because 'there wasn't room'. Asked me to back the trailer up a hill. Eventually allowed me to leave it in the pull-through area.
karen c
E&M Chain Saw Sales & Service Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Everett, PA 15537
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Customer Reviews
- 3.5 Average Customer Rating
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I was scheduled to drop off the trailer on Sunday or Monday (Labor Day). The drop off location was closed both days. Yesterday, I learned that I was charged an extra $20 for "after hours drop off." I dropped off the trailer just after noon on Sunday! I am very unhappy and will challenge the fraudulent charge.
GIRARD R.
Joseph SThe location was to be open until noon. Arrived just after 11AM and the location was closed. The truck was NOT clean- cigarette ashes and what looked like spilled drinks throughout. I indicated this in my pickup notes. Upon returning it within 8 hours, I was asked in my return notes if it was clean enough for another family to use. I indicated "no", as it wasn't even acceptable cleanliness wise for MY rental. And stating this was going to leave ME footing a $25 cleaning bill even though I DID NOT have any part in making the mess! It's obvious that this location doesn't check anything returned to them to ensure the next renters leave with a clean truck!
GINA AAwesome customer service from the man which owns this location thanks
edward h