This truck share is not maintained well at all. There were no keys in any of the lockboxes and the key return was left unlocked with no keys in it either. Wasted over an hour of my time and ruined my moving plans.
David Schiffner
IClean Air Products LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fairfax, VA 22030
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Customer Reviews
- 3.0 Average Customer Rating
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This rental experience was awful. The worst time I’ve ever had renting Uhaul equipment. I had done all of the check-in online, but had to do everything all over again when I got to the location. The trucks weren’t even located at the business (vacuum store); they were two blocks away in a random parking lot. The truck I was rented was missing license plates. I was then given keys for a second truck, which was disgusting and filled with other people’s trash and moving blankets. The gentleman renting me the truck didn’t seem to understand that I couldn’t just take another truck without verifying the correct license plates. It was very obvious that they do not understand Uhaul rentals and should not be conducting them as part of their business. If they can’t even check in and verify equipment, they can’t rent it out.
Andrew WassumChris at the Vacuum store where I picked up the truck was terrific - very professional and service to the max
Michael CondonThank you
Oyunbat GanbatI have put the gas after rental completed, But received agent was very aggressive and added extra money for gas , I have shown the before pics and after pics , but he said no
Kotes penigalapati