After talking to the owner of this location. I chose to do online pickup. He was short and rude on the phone. And that was after calling the location 4 times with no answer. I will never go to nor recommend this location to anyone.Scott F.
Trailer Rental & Towing in Farmville, NC at T&T Auto Repair & Service
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Farmville, NC 27828
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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The vendor at this location was not helpful at all. This was a secondary site after the initial UHaul location did not have the truck and trailer that I had previously reserved. The doors were locked and the only way to obtain the truck from this facility was to do an online checkout (as explained over the phone by the vendor). I was in the middle of nowhere with limited data service which made it virtually impossible for me to do an online checkout - not to mention that I have no idea how to do the online checkout. Fortunately, the UHaul representative that I spoke with over the phone was VERY helpful, professional, courteous, and made the overall experience a positive one. My experience with T&T was absolutely horrendous from a customer service standpoint, and I would not recommend doing any business with T&T for any reason, for all of eternity. This statement better represents my thoughts and feelings than simply checking "poor."Jacob K.
The pick up experience was awful. The gentlemen that was supposed to be checking us in refused to help us and told us that we had to call 1-800-U-HAUL and get our reservation converted to mobile check in and do it ourselves. That process took us over an hour to complete. He was very unprofessional, he was smoking cigarettes and blowing them into our faces. It was a very bad experience.Emmanuel S.
Everything was perfect from start to finisharthur R.
William was a great help with our rentalRobert K.
I understand that the reservation was made late the night before the rental was to be picked up but when I arrived at the business no one was there. I had to call and wait. Not very professional.Eric M.
I had to call multiple times to confirm location to pickup truck, after I had called and made a "reservation" and was told I would be contacted my the " traffic division " within an hour of receiving a reservation number. I had to call back once I arrived at the city I had requested to pick the truck up at and was on hold for a little while before the representative answered. She seemed confused about my reservation info even after I have her my res # and repeated to her at least 3 times what I had requested. Then I was disconnected. After the third call and about the 6th time of explaining my request and times and location I finally found out where to get the truck from. I lost about an hour of my time trying to get the info on the location of the truck. The folks at the location in which I did get the truck were very helpful and courteous. But after the chaos of dealing with the reservation dept I probably wouldn't consider using uhaul services again. Sincerely, Robert Daughertyrobert D.
Always just a call phone call away. Helpful and in tune with your best need for your move.Ronald B.
Make sure their receipt and bank statement match. Because mine didn't.omar H.
Service at this location was extremely friendly and helpful. Best U haul experience I've had. Thank youRichard H.
Mr. Boot was very kind he made sure he explained the contract very well. I would highly recommend using T&T auto repair service.Zaneta D.
Took a little long to get truck .carl A.
Keep same respectable person on the job .Thank God for his kindness and understanding because I didn't know what we needed and Mr.William solve the problem Amen!! THANKSSHARON A.
very friendly peopleFELTON J.
very nice peopleTRACY H.
staff worked very great locationJIMMY D.
dealer just fineROBERT T.
noting good workersLARRY B.
Nice staffMichael T.
Very nice staff, clean location. I will always try to use this location for my uhaul needs. Thanks so much!Danny M.
everything finethomas C.
not a thing everything was greatLARRY B.
everything was perfectJIMMY S.