We were charged twice for our rental. Initially, our rental was unavailable when we arrived to pick it up and no one communicated that with us, so we had to drive 30 minutes out the way, to and from, so a total of one hour, and wasted gas/time because our initial pick up location did not have our truck. And then the check out process was lengthy. Both pick up and drop off locations were great - the men helping were wonderful and this is no fault of theirs, it's UHaul's fault.
NICHOLAS T
Farmville Sporting Goods
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Farmville, VA 23901
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Great as before
DWAIN BHad to drop off my truck here because the U-Haul app wanted me to return it to Alabama! Had to call and they arranged for this location to receive my truck. The guy at the counter just wanted the key and never checked the truck in, in front of me, despite my questions. I later received additional charges out of the blue.
Daniel SThis was an easy pickup place however the staff was slightly confused about how to confirm my information and the drop off center and ended up giving me the wrong drop off center even though I had already picked one when I made the reservation.
Gabriella ZCustomer was polite and took very good care of me and my wife asking was the truck mechanically good and any problems with driving it. I would recommend this customer time and time again.
Dwain B