They did not have the furniture dolly I pre-ordered and were not very sympathetic. They wanted me to take another type of dolly because "it was the same price" and they already processed my payment. I was optimistic that they were going to let me take the other dolly for free as a token of apology. But no, it was just to minimize their inconvenience. I declined. It would not of helped in the move any way. Overall their communication / customer service skills could have been better. I had them redo the safety chains as his first attempt they would have been dragging on the street the whole time. Once I pointed it out, he quickly fixed it. Just begs the question, why not do it right the first time.
CHRISTOPHER B
Levi Storage Center LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fayetteville, AR 72701
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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They were super helpful in getting hitch to work and had a very positive and friendly attitude. Went over and beyond.
TIMOTHY CSion was a great help here. Made sure everything with the trailer was in place, helped me get it a day early, made sure I had the right lighting adapter, and checked the lights to make sure all was in working order. Really appreciate his help getting the trailer to move my daughter back home. Especially on a day when all the dads were coming to get a trailer or truck for the weekend.
MICHAEL LFantastic Service very friendly! Highly recommend!
TIMOTHY GThe trailer had patch on the roof and leaked rain water in the roof and all my boxes and mattresses got wet !!!!
DAVID S