I was having issues dropping off and there was a gentleman who was working on another equipment for U-Haul by the armando xclusive cuts in neosho off hwy 59, the guy who helped me drives a U-Haul truck around repairing all trucks. He went above and beyond with the help he provided. I wish I knew his name. Great guy.
Asael D
Used Cars USA
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fayetteville, AR 72703
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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There was no store front. There was no personnel. It was basically drop it off in the corner of a large shopping mall parking lot. Only reason I knew where to leave it was (a) I saw 3 other U Haul's in that area, and (b) I called the number. Husein was the UHaul rep and he was EXTREMELY professional and helpful.
SARAH PThe 'location' is the Northwest mall in Fayetteville, Arkansas. Index of stores within the mall entrances do not have 'Used Cars USA' listed. Between the owner's vague phone directions and asking other establishments inside the mall where to find it, I spent a good hour and a half before I had the rental set up. No U-Haul sign on the store front to identify as a dealer. The store is selling motorcycles and ATVs. U-Haul equipment is scattered randomly in the mall's parking lots (yes, lots). Per the owner's direction, to drop off the rental, I had to go back to the exact parking spot where the rental was hooked up, back in and unhook it myself, then call them and let them know it was returned. I have rented from U-Haul over a decade. I have never experienced such a poor experience, and I will ask for an alternate U-Haul if U-Haul selects "Used Cars USA" for me in the future. I don't care if I have to drive 50 miles to pick it up.
MICHAEL AThe main link showed it to be in the middle of a shopping mall. Eventually found 3 or 4 other trailers parked in the back of the mall. When we called uhaul to find out if this was where the drop off was, it took us 20-30 minutes to get thru to anyone who knows anything. Terrible return process
WILLIAM GTake a look at the Google reviews. They're all accurate. I felt like this guy was so shady that I canceled my debit card. He was rude, unprofessional, and passed off inadequate equipment for me to use.
David F