The location was not the issue per say. The gentleman was very nice. But Uhaul as a company was. Changed my pickup location 3 times before I actually got a truck. The cargo part of the truck literally smelled like human urine. When I dropped off the truck at the Fayetteville location, there was No drop box so I had to make an additional trip to the N. Shiloh location to return the key. It was very inconvenient and not customer family. For the the criminally high price you charge for a rental..I.E 447$ to move IN THe SAME STATE.. I thought I would've been taken care of better. I'll keep that in mind moving forwardThomas H.
Used Cars USA
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Fayetteville, AR 72703
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- 3.0 Average Customer Rating
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Weird vibesSophia L.
Needs signs that indicate U-Haul at the location and needs all u-Haul vehicles in the same parking lot not in another parking lotJoshua I.
Returning the UHaul was very frustrating as it wasn't a designated building. We were expecting a location with a team to accept the truck and ensure everything was in proper order. Instead, the address directed us to a mall in Fayetteville, AR and there wasn't a designated space with any clear markings. We happened to find another UHaul truck parked in the parking lot where we parked the truck we rented. When I called the number, the gentleman said to leave the keys under the front seat with the doors unlocked! I was very concerned the truck would be stolen and we would be held liable. This is not safe!Carolyn A.
This uhaul rep was the worst I had ever experienced he cussed me on the phone his place of uhaul pick up and drop off is in a mall. I have used uhaul alot in the past 8 months I will never go to this rep again if no other rep has what I need I would rather go without than deal with that jackass againCHRIS S.