The location was not the issue per say. The gentleman was very nice. But Uhaul as a company was. Changed my pickup location 3 times before I actually got a truck. The cargo part of the truck literally smelled like human urine. When I dropped off the truck at the Fayetteville location, there was No drop box so I had to make an additional trip to the N. Shiloh location to return the key. It was very inconvenient and not customer family. For the the criminally high price you charge for a rental..I.E 447$ to move IN THe SAME STATE.. I thought I would've been taken care of better. I'll keep that in mind moving forward
Thomas H.
Used Cars USA
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fayetteville, AR 72703
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Weird vibes
Sophia L.Needs signs that indicate U-Haul at the location and needs all u-Haul vehicles in the same parking lot not in another parking lot
Joshua I.Returning the UHaul was very frustrating as it wasn't a designated building. We were expecting a location with a team to accept the truck and ensure everything was in proper order. Instead, the address directed us to a mall in Fayetteville, AR and there wasn't a designated space with any clear markings. We happened to find another UHaul truck parked in the parking lot where we parked the truck we rented. When I called the number, the gentleman said to leave the keys under the front seat with the doors unlocked! I was very concerned the truck would be stolen and we would be held liable. This is not safe!
Carolyn A.This uhaul rep was the worst I had ever experienced he cussed me on the phone his place of uhaul pick up and drop off is in a mall. I have used uhaul alot in the past 8 months I will never go to this rep again if no other rep has what I need I would rather go without than deal with that jackass again
CHRIS S.