The destination location was changed from Plano Texas to McKinney Texas which increased my rate by over $100. I am now trying to get reimbursed for this. Wish I did not have to do this.Craig S.
Trailer Rental & Towing in Fayetteville, AR at Used Cars USA
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Fayetteville, AR 72703
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Friendly and very helpful!Amanda W.
agent was very friendly and helpfulmichael O.
So friendly. Prompt. Convenient. I will use this location again.Richard L.
The gentleman who helped us was very nice, however couldn't get any of my credit cards to take in their system(we have no credit problems)- seemed to be a glitch in their system- had to end up paying cash:(. And after I went to trouble to put all my info on line . And the trucks and trailers are at a separate location from where you register/payâ€” inconvenient set up. Difficult to find the place to pay- no signs for U-Haul at allFranklin V.
The location is extremely hard to find and the man I worked with was very rudemegan C.
Mgr was incredible. Very helpfulT Gill F.
They were very helpful and easy to do business withCasey S.
Wonderful. Enjoyed it all.Jerad W.
The actual drop off of the uhaul is next door to the mall at 4143 N Shiloh and this should be sent as return address instead of 4201 N Shiloh Fayetteville, AR to prevent others from doing in circles around in the mall parking lot then having to call the location.TONI G.
This was a TERRIBLE experience. The rental place was inside a scooter store at the Fayetteville mall, not obvious AT ALL. There was one guy working, extremely slow. He didn't listen well and talked over me numerous times. The trailers were located off-site in a parking filled with potholes, and there was no clear direction.Morgan K.
The gentleman at the counter was very friendly but I had called Uhaul that morning to 've sure there wouldn't be a deposit and was rather adamantly told there was not one then got charged a deposit. Maybe you should update the information your customer service reps use to let them know that there is in fact a $100 deposit when you use cash or a prepaid card such as a work pay card to pay, that way there won't be any unpleasant surprises for your customers.Heather F.
Location was listed as being open from 11 AM till 5 PM on Saturday. I arrived at 11:15 AM to drop off, but operation was closed. I called the number on my contract and a gentleman answered and stated he was closed, and gave me a new address to drop the trailer off at. After I hung up, I was unable to find the address on Google maps. Aside from the location being in the wrong direction I was heading, I did not have time to further delay my departure so I called the gentleman back to let Him know I was unable to find the map location and ended up leaving the trailer there. I then got on the phone with the U-Haul Toll Free number, and after waiting on hold for 15 minutes, I finally connected to a live associate, who then transferred me to another line. She then insisted on speaking to my wife who was not with me (the initial reservation was made under her name, yet I picked up the trailer and was also added as an additional driver). Very frustrating to that took over 40 minutes to try and resolve before losing the connection.Amy B.
The drop off address was wrong on the contract and text. 4201 N Shiloh Fayetteville, AR is the mall. We had to call to get the correct address. The location was a parking lot with no one there.PHILLIP JOSEPH H.
That was the craziest drop off I have ever seenCarol F.
The man that checked me out did not know how to do the paperwork so I left with the truck and car hauler without any paperwork.Martin M.
Mr S was patient and helpful. Very easy drop off.Jason B.
The store owner was very friendly and helpful but this was the most unorthodox U-Haul location. He gave us two free doggie calendars from his scooter business; curiously both had the month of December torn out. Maybe he really loves the featured breed that month? There were no signs to indicate that it was a U-Haul business and we had to leave the truck behind a closed business down the road. Just made for a little bit of an uneasy feeling whether or not everything was legit. Some uhaul signage would have been comforting.Jeff G.
Equipment was to be dropped behind an abandoned closed business. We were met by the "manager" to pick up keys after we called him. The only thing missing was to have the transaction completed from an open trunk in the back alley.Steve P.
The Uhaul location at the NWA mall is extremely difficult to find.haley G.
was told that instead of getting a 15 foot trailer I was getting a 20 feet. then I got home and it was 26 feet. the man took a lot longer to get the paperwork done which took nearly an hour. didn't understand the payment and nearly tried to charge me double. worst service I have ever encountered.Taylor S.
The location is very hard to find because he wants you to drop it off at a mall. We road back and forth up the highway because the drop off address was different. Then the drop off instructions he gave was really shady. He told us to drop it off at the mall parking lot and leave the key under the seat with the doors unlocked. I would not recommend at all.Jeremy M.
Great service and no hassles!john S.
Easy transaction. Exactly what anyone would want or expect from a Rental Service.Jordan S.