The lack of assistance was not desired. The instructions on how to drop off the truck was okay. I'm glad this is over as I don't plan to return as a customer in the future.
DALEISHA B
Military Road Mobil
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Federal Way, WA 98001
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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There was no dolly in the truck, gas in the truck was below half and I filled it to full when returning it, I didn’t know that you don’t have to filled it after returning it. I was charged a whole month deposit for a 24 hours use? Was told it was an accident but messed up my credit finance and I have to notify my bank, funds was promptly refunded, I recommend going to a main U Haul Rental Office not this location
Peter BCompletely dishonest charges. Cleaning fee when the vehicle wasn't dirty. 3 gal of fuel charged when speedometer only went 10 miles. After hours service fee when the vehicle was returned at 9 am during business hours.
Johan PMake the app more user friendly
Gerald SVery helpful when reserving the truck. Easy to rent and very nice
Tanya S