Wonderful customer service. The gentleman at the counter was very knowledgeable and outstanding and very polite willing to help we really appreciate good people in our little town. Always nice to have good customer service at the front desk. Very happy happy happy thank you very much.steve M.
Main Street Gas & Food Mart
(U-Haul Neighborhood Dealer)
Fernley, NV 89408
- Mon–Sun9 am–5 pm
Services at this Location:
One-Way and In-Town® Rentals in Fernley, NV 89408
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- 4.0 Average Customer Rating
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I had asked Shawn (the gentleman at the register) to leave a note for the man who worked the next shift to inform him my card did not have the amount needed to pay for the fees owed, and that I would be there in the morning with proper payment method. He did not inform him or leave a note which caused my payment to fail and I was sent a promise note from uhaul.I was informed by the Fernley 76 team member I couldn't pay at their location, I needed to call an 800 number. I called the 800 number and was told to go to a main store (an hour away) and make my payment. I went to a Carson city uhaul location and was told it needed to be paid at the store I got the truck from. So the general manager at the Carson city uhaul called Fernleys 76 station to attempt to figure things out. Fernley 76 didn't know how to proceed so they told me they would call me back (never received a call) So thankfully Carson City's general manager processed my payment. Fernley 76 employees were completely unprofessional and costed me much more time and money due to laziness and lack of professionalism. I'm very dissatisfied and will no longer visit or make purchases with 76 station in fernley. Carson city's uhaul General manager had great Attitude, determination as well as friendliness and extremely professional.5 stars for Carson!bailey P.
Nothing everything was as it should be. Awesome job 76huston L.
I have picked up from this location several times. Always easy. They always help to hook me up and unhook.TeresaLynn G.
Very happy with the service we received.Jeanie T.