La personne qui nous a reçu ne connaissait rien à notre contrat de location. Il pouvait seulement nous dire l’endroit pour stationner. Personne n’a vérifier le Kilomètre avec nous. On nous a simplement remis un numéro de téléphone. Lorsqu’on a téléphoné pour savoir comment se fermait notre facture, la personne était cavalière se contentant de me réprimer pour la façon dont je m’étais stationner. Il ne pouvait nous donner aucune explication sur le crédit d’essence que nous étions supposé recevoir. Nous n’avons donc reçu aucun crédit. Pour nous, c’est la dernière fois que l’on loue chez U-Haul.
Pierre L
94592195 QC Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sherbrooke, QC J1G1Y6
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
Let us know what you think.
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Drop off was easy, excellent customer service upon arrival
DANIEL MThe person serving us was absolutely horrendous. The truck we rented was doubled booked. Luckily we got it first, but then we were called multiple times during our alloted time to know when we were coming back and that our time was up even when it wasn't. The employee, Kevin, was rude and sarcastic. Truly an added stress that was not necessary in an already stressful day.
Sabrina CThe customer service was abysmal, I used the app and the information on it and in the files of the u haul detailer were different, after that they fixed it, it changed and the booked me 7 different things until they got it right and after all this, I still had to return the truck 30 min away from the said location at the beginning, so no, I dont recommend at all.
Vincent HLa transaction fut complété par appel téléphonique impromptu et la personne ne m'a demandé les options de couverture que je désirais prendre. J'ai donc été surchargé. De plus la personne sur place à la prise de possession n'était pas du tout courtoise. Finalement, prise de photo de permis de conduire sur des cellulaires personnel d'employé c'est inadmissible.
Martin H