The process to rent the U-Haul was horrible. I filled out all the information online but then the things it said it would do. It did not. When we got to the facility to rent the U-Haul we had to refill out everything again through the app which cost us a half hour of our time. Would not recommend.
NICHOLAS M
Compass Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Florence, KY 41042
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Barbara was so helpful! I will definitely be a repeat customer!
TASHA TI was charged for 2 gallons of gas by the Uhaul facility even though I put gas in the vehicles before I dropped it off. I dropped it off after hours so no conversation took place regarding the additional fuel charge. I do have receipt from fuel station to prove I put fuel in the vehicle. And I made sure the fuel gauge was back to the spot it was at when I picked up the vehicle. Lesson learned is that I should have taken a photo of fuel gauge when I picked up the vehicle and then another picture when I dropped it off.
Shawn BNothing
DEBRA WOutstanding service. Friendly helpful professional. Will recommend.
MELISSA H