I was quoted 133.00 for a 100 miles and a truck. I only went 50 miles and was charged 143.00$. It should have costed less than 100$. I feel like I have been scammed. I will never use uhaul again unless this is fixed. I will tell everyone I know about this and defer them to come here.Travis H.
Trailer Rental & Towing in Floyds Knobs, IN at B&C Auto
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Floyds Knobs, IN 47119
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Service is friendly and equipment is ready for your reservation. It is the interior of the location that is off putting. It is very messy.Rod L.
The online sign out was horrible!DOUGLAS A.
It's like a junk store.. everything is cluttered and dirty.. Everything about UHAUL for this rental was wrong! Don't let someone reserve a truck in one town and then tell the to pick it up 3 towns away!!!Chris B.
we ordered a 15' truck and were forced into a 20' truck. we were given the same rate as the 15 but Crystal had never driven a truck in the past so we had specifically ordered the smallest truck that had 3 person seating. Not to mention the extra gas required for the larger truck. Also it did not show when we picked it up but the box leaked on this truck damaging several boxes and pillows.Crystal S.
it was after hours, but the drop box was visible and easy. Thank youEdwin T.
No one to help me. Had to call 800 number to find out what to do.MARCUS T.
nothi g, everything was explained professionaly and thuroughly. A Great Experience.MIKE H.
Easy to deal withSamuel P.
It would be very nice if your trucks had cruise control.David D.
Owner was friendly and professional in dealing with us. Quick in out service. Told me what to do if any problems occurred during my trip. Insured brake and turn signals were operational. All in all a wonderful experience. Thanks ??Calvin K.
The store was filthy and generally in a state of disrepair. Unless the location is an extreme convenience, I recommend going anywhere else.Robert R.
Good place.JAN EBERLE K.
Terry at B&C took care of me, top notch!Joseph H.
The gentleman was very friendly. I had to change my original pick up time and he was very accommodating to my schedule. He was very welcoming, we had conversations about several topics we were both familiar with as I registered in. I felt very welcome to his store. I would recommend this location to others, mostly because of the friendliness of the owner, he wasn't a "stiff salesperson". He explained everything to me and made sure I was informed of all the basics that I needed. Great service, great location, very accommodating. He also has the cutest Lil Retriever puppy that will love all over you. Thats a plus!!Jeanette B.
The truck I used definitely need some maintenance. To much to add but had issues in the city and hills. Once on the highway the truck ran fineErik C.
Not a thing. Best experience I've ever had with Uhaul.Cindy W.
guy is real nice, the facility is really really dirtyjohn C.
Communicate a lot betterTim S.
He was very friendly and helpful. He is definitely an asset to your company.David D.
All good!Mark S.
Nothing needs to be improved! Everything went smoothly!Donna G.
The guy working was great! Loved talking with him. Everything was good!Michael M.
On the plus side, the location owner stayed late on a Saturday to await our arrival and get us on our way. The only negative was that the outside rearview mirrors of the truck require an Allen wrench for adjustment. The dealer did not have an Allen wrench available to adjust the mirrors. I would expect a dealer to be able to provide the tools to adjust the mirrors so that your vehicle can be operated safely. Luckily there was a Home Depot nearby and I was able to procure the tools to adjust the mirrors myself. This is a safety issue, and if your mirrors require tools for adjustment, I would expect them to be provided as part of the rental.Samuel W.
Have automatic trucks. It is not location I had trouble with. It is fanged uhaul 24/7 using phone that requires numerous calls to uhaul to pick up or drop off a truck.William P.