It was a good experience! Thank you and staff for making a tough day easier!
Cynthia r
Self Storage of FortSmith
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fort Smith, AR 72901
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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First and foremost, the people were very friendly, however, the fuel and milage were not correct when I picked up the truck and I ended up being charged for having the wrong fuel amount upon return (even though I returned it with MORE fuel than when I picked it up). I've already spoken with customer service and I'm supposed to be getting a refund for the fuel charge AND a credit for the extra fuel I put in it. Hopefully that goes through. I would not recommend this place to anyone using the U-Haul service. It's also a motel and I believe it is a motel FIRST and U-Haul location second...maybe far second. It's my opinion that they have too much going on with check guests in and out, verifying the rooms aren't destroyed BEFORE the guests can even check out. I understand accidents happen, but if I use U-Haul services again, I will refuse to pick up a vehicle at a location other than the official U-Haul store in my city.
DANIEL WThe people were great. Knowledgeable, answer all questions that I had. Nice attitudes. But, UHAUL is to expensive. 85/88 (I can't remember which one it was) cents per mile. It's ridiculous. I will never rent another truck again. I'll stick to using the trailers. Flat fee and not having to worry about going over my miles.
LISA MNothing
MORGAN VBe more specific in your online description about the location.
JULIA M