* don't repeat questions from online form during in-person check in (what size truck, do you want insurance, do you want dollies, etc) * if you order a dolly, it should be loaded on the truck when I arrive for pickup. * Truck was backed into a giant tree when I arrived for pickup. Therefore I could not get pictures of the back of the truck for condition purposes. * super easy check in. * even easier checkout. * friendly customer service * truck worked out great. all pricing was as stated. Thank you.
THOMAS J
Tread Pro
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Frankfort, KY 40601
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
You charge for all days even if u bring it back early and charge fees that’s well over the rates u provide on website.
Caela REasy drop off
TERRY PShop representative was polite and clear. I recommend advising all your uhaul dealer-reps to say "thank you" to each customer at the conclusion of a rental check-out/pick up and return. Although the rep was friendly, I was not thanked for my business. I know this is a market-wide issue (lack of appreciation and communication thereof to customers) in retail, but that is not an excuse.
BRIAN CThe only suggestion I have is to put jacks on the trailers. The trailers are too heavy to pick up to attach to the vehicle. I have back trouble and that almost took my back out. The location was good.
KRISTOPHER U