Good customer service at location, easy pick up/ drop off and really clean truck.
Brian M
Hagan Auto Sales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Franklin, IN 46131
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Services at Other U-Haul Locations
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkStaff was very helpful. Made return process easy.
WILLIAM ONothing to add
kenneth FThis was the worst experience, he didn’t have what we had on our reservation and didn’t even try to find the dolly and blankets that we needed. Changed our destination to Franklin Ohio which was 2 hours away from where we were going so we got charged for mileage that we shouldn’t have been charges, which then caused a over draft on my bank account , never gave me my copy of the paperwork and I could go on and on. I will never use U-Haul again. Worse mistake was using them. I am still trying to get everything fixed with them and already had enough stress plus now all of this. I should be happy to be where I am now but instead I am stressed because I am stuck here with no money until I get paid because of their mistake and still have not been credited for the money took out. Calling Customer service is really no help they will tell you a manger will call and they never do. Terrible customer service, terrible service from the start!.
Tambra KGreat experience
JOSHUA R