First of all I was supposed to get a call from upper management not from a location but upper customer service management that I never got. Second the guy at my pickup location made me wait until he finished his cigarette to even help me. Gave me no info on how to hook the car on the dolly, gave me a dolly with a broken chain that he told me was ok and then the wiring harness to the dolly was not working so the lights on the tow dolly where blinking on and off the whole drive. There’s so much more I can add but idk if my essay would fit on here.
Ulices R
Hagan Auto Sales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Franklin, IN 46131
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The location was clean and easily accessible. The staff at the drop-off location was very friendly and helpful. I would choose this location to pick-up or drop off a U-haul again.
Jeffrey SThere was no one there when I dropped off the trailer even though it was inside the posted business hours. A couple of phone calls the next day got it checked in.
Robert RSuper fast and friendly.
Robert FI booked my UHaul 1 month before, but the rental location in bloomington cancelled on me in the last minutes saying there are no trucks available and he didn't guide me to other locations for trucks, I had to call customer service and they directed me to a truck which is 1 hour away from my location in franklin, Indiana. I had to drive all the way there and the Uhaul system is very slow in that location. I waited almost 40 minutes at the location to get the truck. Because of this, there were extra miles on the truck and charged me for all those extra miles.
SAI C