I rented a U-Haul van, and the service was exceptional from start to finish. The staff was professional, courteous, and made the entire process quick and seamless. Highly recommend this location for anyone in need of reliable service!
Ebony T
Toll House BP
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Frederick, MD 21701
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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For the most part, it was a positive experience until after I dropped the truck off, the inspection and receiving my receipt, the attendant moves the van and hits something with the parking lot. An incredibly loud noise but I was watching from my vehicle as the attendant got out to see what happened. His co worker comes out and they give each other a thumbs up but the attendant then comes up to my car and tries to suggest I returned the truck with damage after I literally witnessed and heard him hit something pulling through the gas station. I disagreed stating exactly what I just witnessed and after he checked out to begin with. Nothing became of this, but to even attempt to pin his mistake on me was absolutely wild.
Casey MSatish provided WONDERFUL customer service. He was prompt, friendly, and fair. The truck was clean and well maintained. Would definitely rent from them again. Thank you!
Stacey FGreat experience and really helpful staff, especially Sadesh, he was great. Good location and easy to get in and out of. Thanks!
DAVID MGreat experience.
Kimberly H