Not told ahead of time that I would need to bring multiple forms of identification with me and had to go home for my passport and back again. Multiple maintenance alerts including the engine light came on. exhaust fumes came in and had to drive with the windows down and still became sick and had to stop to vomit. A truly horrible experience.
Stefanie S
Toll House BP
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Frederick, MD 21701
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The employee was asleep in his car. We had significant trouble accessing our rental. From confusing instructions, app not providing clear instructions, no key in the lock box. Our pick up experience was a total disaster. With over 45 min delay.
Jacy SDidn’t open until 9:00 but all info said opened at 8:00. Lot of waiting. Everything went good.
Gerald HThe driver's area was quite dirty as was the windshield and the outside mirrors. Overall, though, I would use them again, if necessary.
ROBERT SNo parking on site so you have to risk getting your car towed if you rent from them.
Charissa B