The estimated price for renting a cargo van was $20 less than the balance due! NOT cool. The app was NOT very user friendly. Why don't you survey customers with relevant questions? I was very pleased with the location for pick up and drop off. That does NOT mean I will use UHAUL next time when there are other options. Location is NOT the most important factor in my choice of renting a vehicle for moving stuff. Respectful customer service is the most important factor for me. Location, as long as it isn't more than 7.5 miles from pick up, is secondary to customer service and price.suzanne D.
Toll House BP
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Frederick, MD 21701
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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The app for checking out the truck had some glitches. When asked to upload pictures of the vehicle at checkout time, perfectly good pictures kept disappearing. There wasn't any indication why they disappeared.Adam P.
Pick up location did not have the furniture pads that I had requested.Linwood R.
The attendant contacted me when I was late to make sure I was coming, and he had everything ready to go for me:)Sandra S.
Associate was very friendly and professionalDan P.