No comments necessary. Everything was there and ready to go. Very pleased
David P.
Freedom Road Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Freedom, PA 15042
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Every time I called the number for the U-Haul rental on the website, No one answered. I had to call the number for the storage unit who then had to connect me to the U-Haul
Carl S.woman very rude. Stated she didn't know what to do, she was a storage facility. Told her this is where I was told to return truck, although there were at least 12 other facilities closer to my destination. When I was called I was told this is the only place I was allowed to return truck. Surprised at how smooth the truck rode. No problems with the truck. Personnel at all points were not professional, cordial and would probably choose different rental if needed again.
Chris S.I showed up and the person on site gave me a hard time about a mask then my reservation was cancelled by a rep on live chat. Then I was charged more on the milage than my original reserve so instead of paying 99 cents I paid $1.09 which is wrong. And then I was charged $99 when my bill should have been around $60 I even left mire gas in it than it had to start. This needs to be investigated. I spoke with a woman named Jamie who said I wouldn't be charged more since it wasn't my fault my reservation was cancelled by a U-Haul rep. But I was still charged an excessive amount and then I wasn't even able to return the truck on your website because navigating it was so confusing and it kept glitching. I really feel I'm owed some compinsation!
Terry B.The representative at this location was great. I didn't originally choose this location, but received a text that I had to pick up the truck there instead. This location was very out of the way and a long drive, adding to the gas and mileage I accrued. This is more of a reflection on UHaul, and not the individual location. The location itself was fine.
Gregory J.