I did mobile drop off so they were no staff on site when I returned the truck. Still a simple process with the key drop off.
Steve M
BJ's Bait and Feed
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Freeport, FL 32439
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Poor customer service, dirty, unkept facility and lack of assistance when needed.
Nino SDarrel was extremely patient and articulated answers to all my questions. He made my experience truly enjoyable
michael cUhaul drop off location staff person,/mgr ran the business in a smart professional manner. uhaul truck gas mileage was unexpectedly wonderful. The big truck outlasted some cars with the long gas mileage. The return location had an upstanding person in charge. For the next customer, please have a review rating for the companies that contract to load or unload the truck.
Kathy SThe verification process was not customer friendly. Asking to verify by calling other family or friends is not a good process. Had I known prior to arrival I could have prepared better. With that said it was frustrating. Not to mention I had sketchy internet connection at the location which made it difficult to upload photos. Just a frustrating experience but overall I got what I needed and delivered the truck back with no issues.
STEVEN M