The person running this location is one of the most rudest and disrespectful people I’ve ever encountered. Charged us a day longer because it took them 2 days to check the vehicle in. Don’t recommend this place to anyone. Look at the reviews for this location and you’ll understand.
Leon B
BJ's Bait and Feed
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Freeport, FL 32439
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Staff was verry helpful
Russell FAll I can say is don't let the small office located way in the back off the highway fool you. The staff at Bait & Feed was very friendly and knowledgeable. The truck and supplies that we rented were clean and very well maintained. I do believe one area limiting access are the hours from 9AM -12Noon however it worked for ma since I am retired. However, I could see this as extremely difficult for young people who work and have children in school. This is the only reason I took a star off because it does limit who I can recommend this location to.
Jackie PRegional manager April was super helpful at pickup
corbin oThis location is dishonest and has terrible customer service. This was the third time in 2 months they have lied about my return and placed extra charges on my account. I spoke directly with the owner and she refused to refund those charges even though i have photos documenting my return. U-Haul needs to take some action with this location.
andy d