This drop off point is just an open lot. Location clean and inviting: As mentioned it's just a lot on the side of the road. No defined road or driveway, tall unkept grass, and sandy ground. Personnel: There was no one from U-Haul there. There s only a drop box and a couple of signs directing you where the drop box is. Recommend: Yes I would still recommend a friend or enemy to drop off a rental at this location. It's the only U-Haul location in the area near my home. Dropping it anywhere else would add unnecessary miles and would have put me over the maximum miles (512) on my contract. Great little truck. Comfortable ride. Great gas mileage. Too many stickers on the dash display. The only objection I have to the process is that I (the customer) end up doing most of the work for U-Haul, and I am not an employee. I have to take pictures of the vehicle. I have to post to the web site. Seems like something an employee should do.
DARRYL H
BJ's Bait and Feed
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Freeport, FL 32439
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Get better internet connectivity in Freeport so the UHaul app will work…lol
SEANA BNo one was there to help during normal work hours, had no service or wifi to upload photos and had to do everything myself and have U Haul customer support help me upload photos so I could drop off the truck after moving across country. U Haul should not allow companies like this be a U Haul servicer because they are making the money off U Haul at all their customers expense and not doing anything to help the customers rent or drop off U Hauls.
Paul LNo one was there during working hours and they were no help in returning the truck and car hauler. There was no service or wifi either so I couldn't upload any of the photos and had to call U haul support and they had to send me an email so I could send the photos. In my opinion and probably most consumers opinion if you want to run a U Haul business you might want to be on site during work hours to run the business. It was extremely frustrating after driving from Colorado to Florida and moving a 4 bed & bath house then to not be able to return the equipment in an easy manner really pissed me off.
Paul LThe location will charge you for cosmetic damages to their vehicles that were there before you rented them.
Madalynn F