No one was there which is fine. Parking instructions were unclear. Signal is poor for the online process.
CARISSA D
BJ's Bait and Feed
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Freeport, FL 32439
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Friendly & knowlegable!!!!
Deborah MHad difficulty on return using the app location finder. Corporate Customer Service helped and handled the issue
Robert BThis is a large, grass lot with a bunch of trucks and trailers there. This was my first experience dropping off a trailer here however not my first experience with uhaul trailers. There is a big sign that says not to drop trailers with a phone number to call. The person I called was very concerned I put the trailer next to the others of the same size. IMO if they are that concerned then someone should probably be there helping with either directing or unhitching and parking of the trailers as necessary. At every other location I have been to for drop offs there was someone there and ready to help direct you and unhook to get the trailer where it belonged. I was not a fan of this location and the "after hours" (It was 2pm on a Monday) experience. I was charged a cleaning fee for the trailer though there was nothing to clean and no one was there so I am unsure why I am being charged. I feel the cleaning fee was uncalled for as we left the trailer cleaner than when we picked it up, and it wasn't terrible when we picked it up. My pictures clearly showed that the trailer was empty and clean. Overall, I would definitely find another location where someone was present and able to help if needed.
PATRICK MNothing
John L