Do you pick up was a little complicated because it had me upload pictures and then it wouldn’t accept any of the pictures that I uploaded but other than that it was great super easy super clean easy drop off I would definitely recommend and use again!
Chad B
Post San Juan
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Friday Harbor, WA 98250
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- 4.5 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkI reserved a 10' truck for a Sunday knowing it would be a online pickup. The uhaul app was not working. 3 calls for human help, the first 2 disconnected just as we got to the problem. The 3rd support person got us all the way to the key lock box. The box would not open all the way, the plastic on the key was blocking the door. After a lot of wiggling, tugging, pushing, and pulling it finally gave way. The support person was still on the line and got us through the rest of the pick up. It took an hour but u haul gave us that hour on the return time. Being able to do this online is great for after hours rental. The app needs some work, but the support we got was excellent.
JOYCE RNothing! Todd is GREAT & is always ready to help!
allison cNo improvements needed
Monica SMake it easier for after hours pick up And for women alone at 10pm Super sketchy and scary I walked the huge yard several times looking for my truck You guys could have told me it was parked up front by itself You have a legends but there are no actual Numbers or diagrams in the yard Even finding the key box was a challenge Worst uhaul experience Grateful for after hours options but this was horrible
SUSAN S