We were charged for 6 hrs instead of 2 hrs as requested. After long back and forth via chat I was told that I would be charged for 6 hrs regardless of the actual time I used the truck. Nowhere in the contract does it say that one would be charged for 6 hrs. It was very dishonest and petty.
Larissa c
The Ship Station
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Gainesville, GA 30501
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Retire that truck!
STEPHEN CAssigned trailer was behind another trailer and not accessible. Given another trailer that was backed over the tongue of another trailer and was stuck. No one available to help. Had to unstick trailer from other trailer on my own.
Craig TThe equipment parked behind the store was hard to access.
MARYCLARE Sgreat place to rent
Diana N