Person who rented us the truck didn't know what he was doing...couldn't access our online reservation, made me download app and basically start all over...took 35 minutes to just rent me the truck, which took 20 minutes of my 4 hr rental away. Truck not swept out from previous rental, loose nails were on the floor of the truck and if I hadn't swept them out myself before I pick up a 7 piece dinette, the nails could have really messed up the wood on my furniture. Order blankets in my reservation, but attendant didn't know where they would be.
Paul F
Gardner 35 Liquor and Smoke
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Gardner, KS 66030
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Customer Reviews
- 3.0 Average Customer Rating
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This location is a gas station, so it made it easy to top off the fuel and clean the windshield. The parking spots to drop off the box truck were clearly marked and the personnel inside the station were friendly and closed out the rental for me.
Chad SStore was a little late opening but everything else was quick and I was on my way in good time. Return was smooth.
Michael WEasy check in Wasy Check Out
Jawad AWhen dropping off the truck, the gentleman didn't seem to worry about the status of the truck.There were no issues with the truck, but he didn't inspect for any damages or check the fuel gage.
Jenni A