I have already requested credit for having to use this pick up location. My original location did not have a functioning cargo van, so I was directed 12 miles out of my way to Georgetown. According to your website, UHaul has a $50 value guarantee that my rental equipment will be ready at the date, time, and location of the reservation. UHaul did not meet those criteria causing me extra time and expense. When I asked for payment of the guarantee via email, I received no response. The extra hassle of this reservation plus crickets when I asked for the guaranteed compensation leaves this customer with a sour taste in his mouth.Leland I.
American Mini Storage South
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Georgetown, KY 40324
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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Nice van. Helpful .Shirley C.
The best customer service! Thank you!Deborah B.
No complaints at all.Linda M.
Had some issues with the app.Richard H.