This was NOT the location i requested! This location is basically a dirt lot. I rented a hand truck with this rental to find out this location did not have a hand truck ( I had to go rent a hand truck from home depot since i needed it to move). Had to call the number on the sign to get an answer machine but had a call back immediately to get told the office has been empty for the last three days and was giving the gate code to self check in. Location middle of no where out of my way. Added about 25 miles to my trip that cost me an additional $25 in mileage another $8 in fuel and had to rent a hand truck from Home Depot that was another $25.
Neil L.
Red Poppy Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Georgetown, TX 78626
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Customer Reviews
- 4.0 Average Customer Rating
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The location was fine, it was the UHaul app not working properly and out in the sun for 90 mins trying to check in and calling for support. I had to speak to two representatives and a manager to check in and out. Fix your app, or find a better way.
Luke A.This place is way out of town. 18 miles from my initial reservation. The person that checked me out was awesome.
Roy M.Beware!!! We were charged 40$ for “debris†in back of truck after spending around 2000$ from Utah to Texas. When unloading our stuff our couch was dirty from the back of truck. It's total bs!!! One sweep with a broom and 40$!!!! Ridiculous. Will not be using uhaul EVER again. Go Penske!! The customer service agent was absolutely unconcerned and of no help and could care less!!!
jade N.Once arrived to pick up truck it was behind a gated property which was closed for the day. Took 25 mins to get ahold of someone to get the gate code. Uhaul customer service was no help in know why the place was closed or a gate code. Finally after 35 mins the owner of the property returned our phone call stating she was not aware of a reservation for Sunday and was not anywhere near the location but was able to give us a code and hoped we wouldn't have any problems with the truck. Not very organized or communicative from uhaul. The owner at red poppy storage was very nice and apologetic about not knowing about the reservation.
Michelle B.