I had forgotten my trailer plug adapter, none were available for purchase; was simply unfortunate and inconvenient. Trailer had a burnt out license plate light and it took multiple extra hours to get that fixed which was rather inconvenient. Otherwise staff was kind and it was quick service.
Edward S
Gibbons Foods
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Gibbons, AB T0A1N0
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Inform customer to take photo prior to departure, not finding out when you reach home and app has timed out. Thank you
Brent Li didn't appreciate being charged for 2 days when i picked up the equipment at 10am and returned it at 4:15. that wasn't fair. staff at the location said there's nothing they could do about it but i didn't believe them. he was nice enough to lend me a screwdriver so that was okay. no assistance hooking up trailer was offered, although i think there was only one staff so he couldn't leave the store (location is also a grocery store). would have given 4 or 5 stars if i hadn't been overcharged.
Simeon BThe truck was dropped off on Monday and dropped the key on the drop box as instructed. They only processed the return today, charged me for 3 extra days and extra gas! I called U-Haul directly and spoke to a nice gentleman who was very understanding and credited back all the extra charges. Would not recommend this location.
Tammy BHad a great experience renting from Gibbons food location. The young man working was very nice and displayed great customer service. The only problem was due to weather the U-Haul was stuck in the snow bank when I picked it up and the back door was frozen shut when I tried to open it to put in my items. I will be going back to rent here in the future and appreciate the help given to get me on the road when the U-Haul was stuck. I can’t blame the location for the bad weather as the units are stored outside. Thanks again to the person working he was very respectful and helpful.
Joseph S