Staff was great. Very helpful and got us on our way quickly, Location was dirty, van was parked in weed infested dirt lot. Van had windows rolled down for for possibly days because the inside was dusty and dirty. Windshield was filthy and there was no windshield washer fluid to clean the windshield. Had less than a 1/4 tank of gas as well. Great staff but filthy van. If the van was a bit cleaner I would have recommended to others.
Brian B
Caseys Garage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Goleta, CA 93117
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Had a reservation to pick up at this location, but when I arrived they told me they did not have my reservation at this location but one down the road. I pulled up the last email from Uhaul to prove to him it was his location. He seemed irritated and that he didn't want to be bothered. No please, thank you, or politeness etc. There was one younger man who helped process the transaction and he was fine and kind, but he older gentleman was rude and dismissive. Out of the ordinary for Uhaul, usually I have a good experience.
JENNIFER MAmazing customer service definitely recommend for anyone looking for a U-Haul. Smooth and easy pick up.
Ramiro DDude at Xaseys was king nd helpful
CLAYTON DThe interaction with the agent was good but, unfortunately, the equipment had a major flaw on the back door that was overlooked while renting it out which caused major hassles and jumping many hoops to make sure the move happened as planned. Uhaul, however, managed it masterfully and made it happen for me. One of the best customer service I ever received through Uhaul's roadside assistance!
Paul L