I explained to staff multiple times that the tank was full now. However, when we picked it up it was only above half. I showed her the picture and asked that it be corrected per the U-Haul at University City in Philadelphia. She told me she would take of it. After viewing the picture. Clearly the picture shows the tank was half full in the U-Haul parking lot in Philadelphia. She told me she'd take care of it, however last evening I got a charge for 3 gallons of gas. I dispute this fact because when I picked it up it was half full and I returned it on full. Regardless, if it was the 3 gallon short I was still above and shouldn't have been charged. Very disappointed
NICHOLAS C
Crown Storage Gonzales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Gonzales, LA 70737
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Everything was fine. The lady at the desk was very nice, extremely helpful and funny. The vehicle was clean and looked awesome. I would definitely recommend this business to others.
LYDIA WWe returned the vehicle through the mobile app and was surprised at the ease of it all. I reached out to this location and left a message and a response was delivered immediately. Thank you
DANIEL TGreat customer service !
KEITH CThe location was easy to get to and was well equipped with all of the supplies we needed and more. The staff was so friendly and helpful. Would definitely recommend!
MICHELLE S