Horrible service a lot of unexpected fees added with no explanations. I wouldn't do business with these people ever again for anything their name is attached to. Do yourself a favor and run away from this place it's definitely not worth your time and money.
Fred W | Overall ExperienceCustomer Reviews
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- 4.5 Average Customer Rating
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Horrible service a lot of unexpected fees added with no explanations. I wouldn't do business with these people ever again for anything their name is attached to. Do yourself a favor and run away from this place it's definitely not worth your time and money.
Fred W | Overall ExperienceTop rated customer service
Max W | Overall ExperienceThe Sunday pick up process was difficult to complete. It took us 45 minutes to secure and drive our uhaul truck and the rented appliance dolly was not available in the truck cargo. However after the management was able to locate the dolly for us. Staff was courteous.
Larry P | Overall ExperienceVery happy to have my belongings in this storage unit, everything was clean and protected.
Mary J | Overall ExperienceEverything went great, thank you.
Sandra R | ReservationThe only reason I’m actually putting below average is because i didn’t pay off the unit so I knew it was going to auction. The problem is they took everything out that was good and easy fast money and then took pictures and put it on the auction site! For one you aren’t supposed to take out of a unit period it goes to auction and it was dug through before it ever went to auction.
Destiny T | Overall ExperienceOverall - 5 stars I do have to say, i hit a few snags with getting responses a couple times. But they made up for it as quickly as they could. And were super nice and professional about it!! So i don't want those couple of instances to reflect my overall experience. Just maybe something they could work on (I hate to say that lol but its true) The units were clean and in a safe environment. No bugs. Never got any water. The gate was always secure. The property was well maintained. And the price was right! I will recommend!
Raegan H | Overall ExperienceI forgot the name of the girl in the office, she was always so friendly and helpful whenever I had to go there, would definitely use the store again and recommend to others thanks ❤️🙏🏽
Lindsay G | Overall ExperienceI was very satisfied with them.
MARY J | Overall ExperienceI was there less then 90 days and lost everything in my unit due to mildew.
Emilie H | Overall ExperienceAbsolutely no issues with company. Couldn’t ask for a nicer staff during my five years of using their facility.
TERRY D | Overall ExperienceNeed more gravel for outdoor storage
Anthony W | Overall ExperienceFriendly staff from move in through move out
KIRK J | Overall ExperienceGood people at Milano’s
MICHAEL G | Overall ExperienceDue to my new home getting ready ahead of schedule, we did not need to use the storage facility. The local agent was very helpful in canceling our unit.
Privacy R | First ImpressionsThe one place that went smoothly. Very professional, super helpful.
Privacy R | First ImpressionsGood
RYAN S | First Impressions