The equipment drop-off is unorganized. There was little to no room to park and I ended up having to double pack behind another vehicle due to space limitations.
Nicholas L
J&B Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Gordonsville, VA 22942
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Customer Reviews
- 4.0 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkTruck was smelling like cigarette smoke, floor was full of trash and spilled drink. Back of truck was filthy as well. I rent trucks at least 3 times a month and have never had one this dirty
Denise TI had reserved packing blankets, but none were available.
Matthew MIt was an absolute nightmare from start to finish. I had to place the reservation twice, and both times it switched locations and truck sizes. I did not get my advertised $50 off when availability is not met. This is my sixth? Seventh? Rental in a year, and this was by far the worst experience!
Terri GReally efficient check out and check in. I’ll use them again
David G