Awesome, customer service
Trailer Rental & Towing in Gramercy, LA at Stumps Shell
Moving to or from Gramercy, LA? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Gramercy, LA 70052 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Gramercy, LA
Cargo trailers in Gramercy, LA are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Stumps Shell!
Utility trailers are perfect for towing large or oversize cargo in Gramercy, LA 70052. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Stumps Shell provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Gramercy, LA and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Gramercy, LA online today!
Trailer and Towing Supplies
Cleanliness of eguipment
The amount the mileage is; it's very expensive, the down fall is if I ever had to rent again I won't be traveling far at all...
The young man at the counter was very helpful & professional but the older gentleman was a terror. He accused me of damaging the truck after his inspection. I advised that I did nothing to the truck and it was being returned as rented. He stated that a walk through examination should have taken place at the Houston pick up which did not happen; I was told the truck # and rental was complete...no walk through. He also asked if I had purchased insurance which really did not matter if I had done nothing wrong. The young gentleman was able to pull a picture of the truck up to confirm that the damage had been on the truck; now could not this old unprofessional redneck done the same thing. I will NEVER shop at Stomps or use as a drop off location in any future rentals! Bad representation of your company!!
Your website sucks. It takes 45 min to rent even when you pre- apply. Your people are great but every time I have rented from uhaul it takes longer to rent than it does to do my job. Ya'll need to seriously upgrade ur website!
This is the worst customer service from any company I have ever received. I waited very patiently for 40 minutes for the dealer to try and figure out the system. He could not figure it out. I then decided to call the uhaul main number to try and fix this for myself. I was on hold for a total of about 15 minutes after getting passed from one person to the next. I spoke with a customer service person for about 45 minutes and she was unable to help me stating " I am not going to lose my job by letting you take a trailer". I was not asking for anything unreasonable. I just wanted to pay for the trailer. I guess it could not be done because the trailer could not be dispatched and therefore I couldn't pay for it. I asked her if there was anyone in the company that could allow me to pay for the trailer. She said "no there is not". I was trying to give the company money and no one in the entire company could take payment. That is insane to me. In the end, the dealer just allowed me to take the trailer without signing anything or making any payment. This whole ordeal took around 2 hours. After all of this, it got home so late that I didn't even have time to load my trailer that day. I had to load it in the morning and then drive over 8 hours. This put extreme amounts of extra stress on myself and my family. I cannot recommend any uhaul services to anyone due to this experience. Unless I have no other options within 3 hours drive, I will never give another penny to uhaul.
All went very well.
When we booked the truck I looked at locations near me, when I received the text about my reservation they did not mention that the pick up location was an hour away. The website also didn't mention the pickup location being vastly different area from my listed zip code. This would have been very helpful as we lost two hours of my time with the extra traveling not to mention the added mileage on the drive. The pickup location is not labeled U-Haul or U-Haul affiliate, I went through the cell phone pick up prompts and you still do go inside to pick up the truck keys. The online service took longer than anticipated due to lousy cell phone signal in the area. The online check in requires multiple photographs which can take some time to upload. And then going inside and having to explain the rental and online check in all over again to get the keys.
My rental experience went well
Awesome, customer service. Mo & Zek always takes great care of me. Thank you & God Bless
awesome customer service
The riding it rides bad,it was clean and real good on gas just a bad ride..
I believe I was over charges for my days I tried to contact a rep and no one never called me back.
Got our haul trailer the same day. Just what we needed.
This facility and their employees were accommodating. However, I was informed once I got there that I needed to turn in the truck hours before my arrival..I have NEVER rented a vehicle before and therefore was unaware. This incident cost me additional funds that I couldn't afford. I feel ripped off!
Really nice salesman and very helpful person.
Give the turn in location on one way rentals.
They people did not know what they were doing. I waiting for almost an hour to get the truck rented.
The agent was very polite and friendly.
Be available and inspect the equipment.