We had a scheduled pick up of 9 am. We got there at 9:05 am and there was no one there. We called and called, there was no answer. We called again about 9:20 and a lady answered the phone. We were like, oh thank goodness you are there. She said I have been here just sitting at the desk. I said, were were there at 9:05 and called and no one was there. She admitted she was late. If you are late, fine, but do not lie about it.
MARK E
UPLIFT Self Storage Grandview
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Grandview, MO 64030
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Awesome staff and location. They need more vehicles and options there was only a few things there. They also need more towing accessories like lights, plugs and all that. I went needed a trailer plug and they didn't have any but a broke 1.
COLE JDo not scam customers out of there money you greedy mf's. I paid 143 upfront for a 22mile one-way trip. Took 12 of my 24 hours. Picked it up full. Took $7.50 to fill it back up. Returned it full 12 hours early. Took all the pictures. They have them. They acknowledged all of this. Yet still charge me an additional 146 for a full tank of gas and after 3 calls they still refuse to refund me claiming it's an app error and there is nothing they can do about it. Everybody I talk to says it's someone else's problem. No one, not the place I pick it up, the drop off pkace, the people at the 1800 U-Haul number, nor the regional office here. They all say it's one of the others to fix it and no one will. DO NOT USE THEM. THEY WILL SCAM U.
John kAfter hours drop off was very simple and convenient.
MICHAEL MGreat insight staff, knowledgeable and helpful. Awesome experience 👏
BRUCE G