The counter people were in a zoom meeting with the volume cranked super high, eating their breakfast. I could barely understand what the lady was telling me because the volume of the meeting was so high. Almost all of the “work” was done by me through an app and the people helping me gave off a very disinterested “here, go take care of it yourself in the rain” attitude. I felt like I was interrupting their meeting and was an inconvenience. I don’t need a ton of amazing service to feel like I matter as a customer but at least make a customer feel like you aren’t an inconvenience to their breakfast meeting. Will find another place to rent from in the future.
Amanda R
Mini Storage Depot Grandville LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Grandville, MI 49418
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkTop notch customer service from this location.
Michael MI wish i had this experience when i was renting one.
MICHAEL Acheck in and check out were fast very frendly and went over everything perfectly. will rent from there again.
James MThe pick up and the drop off were very quick & easy. I would definitely refer this location to my friends & family!
Maria U