1st- I ordered truck weeks ago. When I arrived 20ft truck wasn't available for out of town use. Gave me a 26ft. However it wasn't back yet. So had to wait 1hr more. Went to pick it up wasn't there. Parked at a different location. So, my movers were waiting for me 2hiurs, because of Grants Pass incompetence. It was not filled with gas as expected. I am 75 yo. Disabled person. I managed this drive. Then on the other end in Salem movers contacted me night before telling me someone didnt show for work. But they were able to.move my appt. To a later time. Thanks to them i am grateful. BUT U-HAUL SHOULD BE COMPENSATING ME A 200.00 REFUND FOR ALL THEY CAUSED IN GRANTS PASS. ENUFF SAID. I FEEL JERKED AROUND BY YOUR COMPANY.
Charlotte P
Booth Street Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Grants Pass, OR 97526
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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I had a great overall experience. I would recommend.
Glen CI think everything is fine very friendly and very professional
ERIC FHard to find
JoAmn SIt was really good service but I accidentally put a 1/4 too much and had no way of doing anything about that!! Sheesh
JAMES H